Mews, the industry-leading hospitality cloud, has been chosen by Zenitude Hôtel-Résidences group to handle its rising portfolio of over 40 properties in France.
Zenitude is a French aparthotel group that welcomes vacationers for brief and lengthy stays in its full-equipped studios and flats. These properties are sometimes positioned near enterprise facilities, transport hubs and vacationer points of interest, catering to a variety of friends, together with enterprise vacationers, vacationers, households and college students.
“Quite a few our residences are already working on Mews, and we are able to see a transparent distinction by way of operational effectivity and delivering a seamless visitor journey,” stated Romain Lubrano, CEO of Zenitude Hôtel-Résidences. “Managing the remainder of our portfolio with Mews turned an apparent alternative. This resolution will put us in a robust place to proceed scaling efficiently.”
As a result of Zenitude caters to a various combine of consumers, an agile 100% cloud-based administration system was the very best answer to simply handle quick keep and lengthy keep friends. Mews Areas offers versatile area administration throughout completely different area sorts and time intervals, together with a month-to-month timeline view and pro-rata performance. This enables friends to ebook partial months and pay in keeping with the length of their keep, with the remaining days within the month open for reserving to different friends. It is a massive benefit for Zenitude, as quick gaps between prolonged stays could be stuffed with short-stay reservations, maximizing income.
Automating a extra cohesive digital visitor journey was additionally vital for the group. Beforehand, varied communications needed to be written and despatched manually, which took quite a lot of time and elevated the probability of errors. Mews automates communications all through the visitor journey, together with varied customizable emails, and offers choices like on-line check-in and check-out and a digital concierge.
Zenitude Hôtel-Résidences additionally wished to streamline and unify their fee processes throughout their residences. They use Stripe along side Mews Funds to ensure quick, safe funds for each transaction.
“We’re excited to assist Zenitude ship outstanding experiences to a broad vary of friends,” stated Matt Welle, CEO of Mews. “The way in which Zenitude has embraced operational transformation and its dedication to offering fashionable, user-friendly know-how for friends and employees ought to be the blueprint for hospitality enterprise.”
