IRIS, a worldwide market chief in digital F&B ordering and concierge options for inns, has been chosen by The Hoxton, Poblenou to supply visitors with a contemporary, accessible technique of ordering foods and drinks and viewing lodge data from the comfort of their very own smartphone.
With 240 rooms, a spacious foyer, a sun-drenched rooftop pool, a pizza terrace, and a multi-functional basement area, this up to date Barcelona lodge (a part of the Ennismore group) joins the rising checklist of Hoxton properties which have applied IRIS cellular ordering.
With fast QR code entry, visitors will be capable of leverage self-service ordering capabilities within the foyer, from the Tope rooftop, from their bedrooms, and within the lodge’s 4 Corners Detroit-style pizza restaurant. Visitors can order a variety of snacks, meals, scorching drinks and alcoholic drinks from the consolation of their very own machine, at their very own tempo. Cellular orders are then despatched straight to the kitchen to be processed, thereby automating guide processes for waitstaff, lowering buyer wait occasions and boosting visitor satisfaction.
Alejandra Otero, Director of Operations at The Hoxton, Poblenou commented, ‘We’re delighted to introduce a digital visitor expertise with IRIS’ seamless, self-serving cellular ordering app for visitors, that requires minimal intervention from our workers. Visitors’ consolation and comfort is the utmost significance to us to make sure they’ve a seamless and satisfying keep at our lodge.
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Moreover, the app improves our processes and frees up precious workers time, enabling us to take care of constant, efficient operations while maximising the F&B income potential from our shops.”
Via the IRIS app, visitors (and non-residents) will be capable of view menus and lodge data with out the necessity to flag down a waiter or go to the bar – heightening their expertise while stress-free, socialising or working within the foyer space or pizza terrace – and enabling workers to concentrate on offering an distinctive service.
Graham Rushin, VP Gross sales and Advertising at IRIS added “This marks the eleventh Hoxton lodge that has deployed the IRIS app and we’re delighted that The Hoxton, Poblenou is utilising our platform to reinforce their visitor expertise and enhance operations.
At present’s visitors are embracing know-how at a fast fee and coming to count on it today as a mainstay of their expertise. This Barcelona lodge will quickly relish the time-saving and operational capabilities of the app and profit from the inherent enhance in visitor spending that’s customized with our digital F&B ordering app.
As a forward-thinking, fashionable life-style model, we stay up for many extra Hoxton inns becoming a member of the IRIS household quickly.”
For extra details about the IRIS platform or to request a demo, please go to https://www.iris.web/demo.
For extra data on The Hoxton, Poblenou please go to https://thehoxton.com/poblenou
