AUSTIN, Texas—Cendyn’s Gross sales Intelligence platform, beforehand referred to as Knowland, and Amadeus introduced the metrics from the businesses’ Hospitality Group and Enterprise Efficiency Index. For the third quarter of 2024, the Index reveals an general well being metric of 107.9 p.c year-over-year (YOY), displaying the very best general index ranking in 4 quarters.
- Houston, Texas | 120.0 %
- New Orleans, Louisiana | 118.0 %
- Chicago, Illinois | 114.8 %
- New York Metropolis, New York | 112.1 %
- Washington, D.C. | 111.1 %
- Philadelphia, Pennsylvania | 110.7 %
- Boston, Massachusetts | 110.3 %
- Detroit, Michigan | 110.1 %
- Seattle, Washington | 109.7 %
- Denver, Colorado | 108.1 %
The entire prime 25 markets besides San Francisco achieved an Index rating over one hundred pc, with Houston and Philadelphia reaching the very best scores for GDS efficiency. The highest group progress markets have been New Orleans (152.6 p.c), Chicago (123.6 p.c), and Houston (115.3 p.c).
The Index combines occasion knowledge from Cendyn’s Gross sales Intelligence platform with resort reserving knowledge from Amadeus’ Demand360 journey intelligence answer to offer combination views of the important thing drivers of resort efficiency. The aggregated index displays efficiency or “well being” for all segments—group, company negotiated, international distribution system (GDS), and occasions.
Key insights from the Index are as follows:
- Total Well being: Q3 noticed the very best general index ranking in 4 quarters, at 107.9 p.c, and the second consecutive quarter over one hundred pc.
- Group Efficiency: Total group efficiency was at 106.1 p.c because of a one p.c enhance in room nights and a 5.0 p.c enhance in ADR with eight consecutive quarters of progress.
- Oblique Channels Lead Progress Once more: Total, GDS grew once more this quarter with 113.5 p.c, in comparison with 112 p.c in Q2. This was because of an 11 p.c enhance in room nights and a 2.4 p.c enhance in ADR.
- Negotiated Efficiency: Negotiated efficiency confirmed regular progress towards final 12 months. Total progress was at 101.6 p.c because of a 2.2 p.c lower in room nights and three.9 p.c enhance in ADR.
- Occasions Are available Second to GDS: Occasions have been the second highest phase subsequent to GDS, with enchancment over the past quarter. Quantity was 110.2 p.c of the identical interval final 12 months.
- Conferences Proceed to Present Progress Alternative: Inns of all sizes in Q3 skilled progress because of the conferences and occasions trade.
The common attendee dimension held regular at 136 friends. The common house used was in step with Q2 shifting barely from 4,025 to three,766 sq. ft. Las Vegas assembly quantity was at 124.1 p.c, Detroit was 123.5 p.c, and Atlanta 123 p.c.
