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IHG Inns & Resorts Names HotelKey as Tech Platform


DALLAS, Texas—HotelKey introduced that IHG Inns & Resorts has named the corporate’s expertise platform as its first accredited cloud-based property administration system (PMS) answer for limited-service manufacturers in the US and Canada.

Introduced earlier this week on the 2024 IHG Americas Traders & Management Convention in Las Vegas, Nevada, HotelKey’s expertise platform offers efficiency and effectivity for IHG’s select-service manufacturers together with: Vacation Inn Specific, avid lodges, Garner, Atwell Suites, Staybridge Suites, and Candlewood Suites.

HotelKey’s answer offers resort house owners and operators with turnkey property administration. It additionally permits their groups to prioritize visitor engagement, upsell alternatives, keep enhancements, and the IHG One Rewards enrollment course of whereas lowering the operations round every day duties.

“IHG is working onerous to drive step-change efficiency for our lodges by means of trendy, related expertise. During the last yr, we enhanced the capabilities of our Visitor Reservation System, launched a cutting-edge income administration platform, and now, we’re evolving the core property system—the PMS,” mentioned Jolie Fleming, chief product and expertise officer, IHG Inns & Resorts. “HotelKey’s cloud-based property administration is one other step in our journey to supply a best-in-class suite of expertise for IHG lodges.”

“We’re excited to carry our expertise platform to IHG’s limited-service portfolio, driving enhanced visitor expertise and operational effectivity at every property,” mentioned Aditya Thyagarajan, co-founder and president, HotelKey.

HotelKey can be deployed at 250 IHG properties by the top of this yr, with a objective of 1,500 properties on-line by the top of 2025.

“By means of our shut collaboration with the IHG crew, we’re dedicated to delivering a seamless transition that paves the way in which for long-term success,” mentioned Fareed Ahmad, co-founder and CEO, HotelKey.

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